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[postlink] http://help-desk-software-video.blogspot.com/2011/12/rename-elementool-account.html[/postlink] http://www.youtube.com/watch?v=ALaQemWACyIendofvid[starttext]You can now rename your Elementool accounts using the Control Panel. In case that you misspelled your account name, or the project name has changed. A transfer in the account ownership may also require changing its name. Whatever the reason may be, Elementool now allows you to rename your accounts.[endtext]

Rename Elementool Account

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/copy-test-cases-from-folder-to-folder.html[/postlink] http://www.youtube.com/watch?v=35evfrNbFksendofvid[starttext]Another new feature of Elementool Test Case is the ability to copy test templates. This feature enables users to create test templates and then copy them to new test groups without the need to submit the tests manually every time. Users who use the same test lists for different products, projects or versions will find this feature a time-saver.[endtext]

Copy Test Cases from Folder to Folder

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/utilizing-help-desk-software-today.html[/postlink] http://www.youtube.com/watch?v=Lz5KiozQglEendofvid[starttext]Help desk software has allowed businesses to provide information and assistance to personnel that are responsible for troubleshooting problems. This lets IT staff members keep a close watch on their network devices if issues occur. Helpdesk is a single point of contact in terms of receiving computer help.[endtext]

Utilizing Help Desk Software Today

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/modern-features-in-help-desk-software.html[/postlink] http://www.youtube.com/watch?v=QvcqbDhGY3Aendofvid[starttext]The use of help desk software in a business enables IT personnel to keep track of issue tickets. Employees that have problems with their computer devices will be noted in the helpdesk software upon report. Tickets can also be assigned to other staff members when using help desk software.[endtext]

Modern Features in Help Desk Software

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/kayako-helpdesk-ticket.html[/postlink] http://www.youtube.com/watch?v=sAObFe57nQsendofvid[starttext]Example of ticket dynamic in Kayako Fusion.[endtext]

Kayako Helpdesk Ticket

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/best-help-desk-software-ticketing.html[/postlink] http://www.youtube.com/watch?v=QWdxXtKE9Jsendofvid[starttext]There is a few things you need to improve on, but i will let your developers figure that out for you.[endtext]

Best Help Desk Software Ticketing System

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/frontrange-heat-help-desk-software-demo.html[/postlink] http://www.youtube.com/watch?v=PyLwYX2ETnAendofvid[starttext]Affordable, Automated Service Desk Software Solution: Reduce Costs and Elevate Service Levels with HEAT Service and & Support, the foundation of the HEAT product suite.[endtext]

FrontRange HEAT Help Desk Software Demo

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/reduce-time-for-customer-request.html[/postlink] http://www.youtube.com/watch?v=WfW79kdWS8sendofvid[starttext]DeskGod Help Desk is a Customer Request Management Application, part of the Deskgod Website Success SuitŠµ. It enables you to provide Help Desk services to your website visitors and members[endtext]

Reduce Time for Customer Request Processing Using Pre-defined Answers

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/xone-creative-help-desk.html[/postlink] http://www.youtube.com/watch?v=ehs1OwPIVxwendofvid[starttext]On this page you will constantly find new free PDFS and videos that will help you deal with some of the biggest problems that small business face. We also have many great journals and articles that we write weekly in response to most common questions we receive about marketing and advertising. That information can be found on our blog page.[endtext]

Xone Creative Help Desk

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/free-hris-hrms-and-hr-software-inside.html[/postlink] http://www.youtube.com/watch?v=PXhTLEkdNRcendofvid[starttext]The site offers a free HRIS selection tool, free HRIS RFP template, Pre-recorded demos, a free expert advice HR and payroll buyers guide, and over 150 helpful advice articles[endtext]

Free HRIS, HRMS and HR Software "Inside the Industry" Expert Advice Buyer's Guide

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[postlink] http://help-desk-software-video.blogspot.com/2011/12/free-staffing-hr-and-crm-software.html[/postlink] http://www.youtube.com/watch?v=MJYtCd18KX8endofvid[starttext]This is great. I will keep you in mind for HRIS needs and spread the word. Thank You[endtext]

Free Staffing, HR and CRM Software

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