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[postlink] http://help-desk-software-video.blogspot.com/2012/04/bmc-service-desk-express-version-101_27.html[/postlink] http://www.youtube.com/watch?v=w8d9s3ZcOdAendofvid [starttext]Webinar recorded May 18, 2011; Roger East of RightStar Systems presents BMC Service Desk Express version 10.1 [endtext]

BMC Service Desk Express version 10.1 Webinar, part 2

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[postlink] http://help-desk-software-video.blogspot.com/2012/04/bmc-service-desk-express-version-101.html[/postlink] http://www.youtube.com/watch?v=WQt91Siu-xUendofvid [starttext]Webinar recorded May 18, 2011; Roger East of RightStar Systems presents BMC Service Desk Express version 10.1 [endtext]

BMC Service Desk Express version 10.1 Webinar, part 1

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[postlink] http://help-desk-software-video.blogspot.com/2012/04/bmc-remedy-service-desk.html[/postlink] http://www.youtube.com/watch?v=5l529kTV2Wwendofvid[starttext]BMC Remedy Service Desk [endtext]

BMC Remedy Service Desk