Help Desk Software: December 2011|Video that show, info and review about help desk software

Introduction to SmarterTrack 7.x
This video introduces the SmarterTrack Help Desk and Customer Service platform. As this is an introduction, items such as email tickets, live chat,...
Introducing SmarterTrack
This video introduces the SmarterTrack Help Desk and Customer Service platform. As this is an introduction, items such as email tickets, live...
BMC Remedy ITSM 7.6.03: Configuring Service Desk
This video shows you how to configure BMC Remedy Service Desk, which consists of the Incident Management and Problem Management applications. After...
What's New in BMC Alignability v10.1 Webinar, Part 2
Overview of new features in BMC Alignability version 10.1
What's New in BMC Alignability v10.1 Webinar, Part 1
Overview of new features in BMC Alignability version 10.1
Reduce Support and Operational Costs using BMC Service Desk Express and Hitachi ID Systems
In today's constantly changing IT and economic environments, reducing support and operational costs while ensuring best practice support process...