Welcome, Guest

0
[postlink] https://help-desk-software-video.blogspot.com/2012/04/bmc-service-desk-express-version-101_27.html[/postlink] http://www.youtube.com/watch?v=w8d9s3ZcOdAendofvid [starttext]Webinar recorded May 18, 2011; Roger East of RightStar Systems presents BMC Service Desk Express version 10.1 [endtext]

BMC Service Desk Express version 10.1 Webinar, part 2

Labels:
0
[postlink] https://help-desk-software-video.blogspot.com/2012/04/bmc-service-desk-express-version-101.html[/postlink] http://www.youtube.com/watch?v=WQt91Siu-xUendofvid [starttext]Webinar recorded May 18, 2011; Roger East of RightStar Systems presents BMC Service Desk Express version 10.1 [endtext]

BMC Service Desk Express version 10.1 Webinar, part 1

Labels:
0
[postlink] https://help-desk-software-video.blogspot.com/2012/04/bmc-remedy-service-desk.html[/postlink] http://www.youtube.com/watch?v=5l529kTV2Wwendofvid[starttext]BMC Remedy Service Desk [endtext]

BMC Remedy Service Desk

Labels:
0
[postlink] https://help-desk-software-video.blogspot.com/2012/03/learning-about-helpdesk-features-today.html[/postlink] http://www.youtube.com/watch?v=7fuwypL51VUendofvid[starttext]Many individuals have already started using helpdesk programs that allow them to manage their tickets more efficiently. Help desk features are available from software programs, and some are even offered for free. Getting help desk software is an ideal choice for companies with a big network today.[endtext]

Learning About Helpdesk Features Today

Labels:
0
[postlink] https://help-desk-software-video.blogspot.com/2012/03/transitioning-traditional-help-desk.html[/postlink] http://www.youtube.com/watch?v=ZvUxARVmBEIendofvid[starttext]The word 'help' isn't specific enough to the service provided by IT - all the extra calls and e-mails can really reduce the amount of time your support team has to help staff with IT-related issues. Simply changing the name and offering a web interface where staff can go and help themselves with issues or problems can have a dramatic impact. Whether you are new to self-service or improving your current offering, this webinar will provide concrete advice and ideas on self-service.[endtext]

Transitioning the Traditional Help Desk into Self-Service Service Desk

Labels:
0
[postlink] https://help-desk-software-video.blogspot.com/2012/02/service-cloud-demo.html[/postlink] http://www.youtube.com/watch?v=jx3R-v31tHwendofvid[starttext]Service Cloud is a completely cloud-based solution for modern customer service. It includes the traditional channels of customer service like phone email and chat, and combines them with the newest and fast-growing channels of customer service like self-service, online search and social media communities. This demo introduces functionality of the Service Cloud Console with Apple FaceTime(tm), Salesforce Knowledge (for agents, and via Google search), Self-Service Portal, Salesforce Chatter and Salesforce for Twitter and Facebook.[endtext]

Service Cloud Demo

Labels:
0
[postlink] https://help-desk-software-video.blogspot.com/2012/02/salesforcecom-and-bmc-remedyforce-it.html[/postlink] http://www.youtube.com/watch?v=bnFqgrH28OIendofvid[starttext]Provide faster IT help desk support at a much lower cost. Remedyforce helps you streamline IT assistance and deliver it through a proven cloud-based platform.[endtext]

Salesforce.com and BMC: Remedyforce IT Help Desk Demo

Labels:
0
[postlink] https://help-desk-software-video.blogspot.com/2012/02/nimsoft-service-desk-solution-demo.html[/postlink] http://www.youtube.com/watch?v=ruhz5F9p8Jsendofvid[starttext]Watch this video for a quick + informative demonstration of Nimsoft Service Desk.[endtext]

Nimsoft Service Desk: Solution Demo

Labels:
1
[postlink] https://help-desk-software-video.blogspot.com/2012/01/e-leave-management-system-demo.html[/postlink] http://www.youtube.com/watch?v=tGevqozFZTEendofvid[starttext]e-Leave is a web-based leave management system where an employee can apply for leave via online (internet/intranet). Email will be sent to notify the supervisor who can then approve the leave either via the email or on the website. Employee is able to view their current leave entitlement, leave balance and notification of leave approval from their manager.[endtext]

e-Leave Management System (DEMO)

Labels:
Subscribe to: Posts (Atom)