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[postlink]
https://help-desk-software-video.blogspot.com/2011/10/sharepoint-help-desk-and-service-desk.html[/postlink]
http://www.youtube.com/watch?v=Qxxk31VDKy0endofvid[starttext]Automate and track service requests across your entire organization with CCS Service Request for SharePoint. [endtext]
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1 comments:
for SP 2010 and 2013 you can take a look to this sharepoint helpdesk solution: http://www.harepoint.com/Products/HarePointHelpDesk/Default.aspx
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