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Reduce Support and Operational Costs using BMC Service Desk Express and Hitachi ID Systems

[postlink] http://help-desk-software-video.blogspot.com/2012/05/reduce-support-and-operational-costs.html[/postlink] http://www.youtube.com/watch?v=oJo5XZaVDO4endofvid [starttext]In today's constantly changing IT and economic environments, reducing support and operational costs while ensuring best practice support process adherence and improving customer service quality are more important than ever before. During this webinar, we will show how BMC Software and Hitachi ID Systems provide industry leading solutions that help organizations like yours provide secure, best practice aligned support to your customers while reducing costs. [endtext]
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