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http://help-desk-software-video.blogspot.com/2011/11/enerprisewizard-helpdesk-software.html[/postlink]
http://www.youtube.com/watch?v=md8evMPur0sendofvid[starttext]This online CRM tutorial is designed for managers of support operations and shows the road to success with customer relationship management software. This demo provides details on how to effectively manage all aspects of customer service with the most adaptive, configurable CRM software that is currently available on the market. Learn how to provide proactive customer service, reduce response times and guarantee service levels[endtext]
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