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http://help-desk-software-video.blogspot.com/2011/11/get-free-helpdesk-solutions-for-it-pros.html[/postlink]
http://www.youtube.com/watch?v=vTr5KFFyOAsendofvid[starttext]If youre interested in a simple but powerful helpdesk, Spiceworks has it. Spiceworks help desk software is designed so that you can easily receive tickets via web or email, assign tickets across your help desk IT team, create tickets while browsing network assets and more. Its completely free and you can get started with your helpdesk in less than five minutes. In no time, youll have everything you need, all from an easy-to-configure, customizable web portal.[endtext]
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