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http://help-desk-software-video.blogspot.com/2011/10/free-help-desk-software-for-it-pros.html[/postlink]
http://www.youtube.com/watch?v=m3cE4wunAm4endofvid[starttext]Spiceworks offers free help desk software to IT Pros! Finally, you can free your inbox. Receive help desk email requests directly in the Spiceworks interface. You can even manage your helpdesk tickets from your mobile device! Spiceworks dynamic free help desk software is easy to use and incredibly robust.[endtext]
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