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http://help-desk-software-video.blogspot.com/2011/10/help-desk-software-overview-by-novo.html[/postlink]
http://www.youtube.com/watch?v=Rmj5o1RW3HEendofvid[starttext]A quick 7 minute high level demo highlighting the key features of the Novo Service Desk solution which combines our Novo Help Desk Software, Novo Knowledge Base Software and Novo Asset Management Software. The solution can be used across departments to track the various requests in an organization.[endtext]
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